Frequently Asked Questions
Everything you need to know about shopping with Idioma.
What is the typical shipping timeframe for my order?
We process and ship orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international deliveries may take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal to receive a full refund or store credit.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.
Are your materials sustainably sourced?
At Idioma, we prioritize ethical manufacturing. We use organic cotton, recycled polyester, and eco-friendly dyes across our collections to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Idioma garments?
To maintain the longevity of your clothing, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are also printed on the internal label of every garment.